Customer service 

Need help with your Audible account or membership? Our team is ready to assist. 
Hours of operation: 24/7.

Here's how to reach us: 

1. Open the Contact Us page.
2. Select the option that best matches your issue.
3. Have your account email address ready for verification. 

Accessibility specialists

Our dedicated Accessibility Support team helps customers who use assistive technology or have accessibility-related needs or questions.

Phone:  

• Toll free within US: 1-888-283-5051.

• International, charges may apply: 1-206-922-0156.

Hours of operation: 24/7. 

Here's how to reach us: 

1. Open Contact Us (for text-based help quoting “I need specialist accessibility support”) or call 1-888-283-5051 (US) or 1-206-922-0156 (International, charges may apply).
2. Request to be connected to the Accessibility Support team.
   Note: If you are reaching out via phone, you can press 1 to connect with Accessibility Support team.
3. Describe the accessibility issue or question you need help with in as much detail as possible. 

Our team can assist with: 

• Screen reader compatibility 

• App navigation 

• Alternative format requests 

• Other accessibility needs 

For information about Audible's accessibility features visit Accessibility at Audible.